Yelp comment: Your questions answered.

We recently had a Yelp review that brought up several common dry cleaning questions consumers still have.  One addressed for our New Albany, IN store came from Tayiti C. of Buford, GA posted on 8/31.

In her review she believes all dry cleaning is done with toxic chemicals and your dry cleaning needs to be aired out after pick up.

Answer:  Over 80% of cleaners still use a chemical called PERC that is carcinogenic and slowly being banned by EPA.  If your dry cleaning comes back with a "perfumy" odor, then your dry cleaner is not filtering their solvent properly and cleaning your garments in dirty solvent.  Think of taking a bath in water used by the previous person.  Yuck!

Even some of the alternative dry cleaning processes cleaners switching from PERC have used, such as Hydrocarbon (petroleum based solvent) and GreenEarth, still make sacrifices in cleaning quality and hydrocarbon is not environmentally friendly.

First, we are the only cleaners in Kentuckiana to use a truly Green dry cleaning process our, Glacier Dry Cleaning.  Our process uses an environmentally friendly biodegradable cleaning solvent that is safe for you and the environment.  Our process uses no heat, leaves no odor in clothes, and has been proven to clean better than any current dry cleaning process on the market, (even PERC!).


Her second question is regarding practice of upcharges by dry cleaners.

Answer:  Almost all dry cleaners upcharge for material and designer brands.  This extra cost is for the extra labor, skill, and complexity in processing the garment.  For instance, her garment was made of silk.  Silk is a very delicate garment that requires extra labor and skill in cleaning and pressing the garment.  Dye's in silk can be very unstable and can also make any spot stain removal a challenge.


Hope this is informative.
Nu-Yale Cleaners

What can I do if I'm too busy during the holidays to make trips to the dry cleaners?

Solution:  Check and see if your cleaners offers a FREE pick up and delivery route service to your home/office.  It's a strange concept to some, so I thought I'd answer a few common questions I receive about our route service.

1.  When do you come by for pick up/delivery?

Depending on your location, we follow a Monday & Thursday or Tuesday & Friday schedule.

2.  Do I have to be home for delivery?

No.  We provide you with 2 garment bags and a clear door hang for your front door. 

3.  Should I worry about my clothes being taken?

No.  This has not been an issue for us or thousands of cleaners across the country. 

4.  Do I need to call you for a pick up?

No.  We will always be by 2X a week whether you have soiled garments or not.

5.  How do I sign up for this free service?

You can sign up at www.nuyale.com or give us a call at (812) 285-7400.

At Nu Yale Cleaners, we are committed to saving you time and money with your dry cleaning.  Once you try our free route service, you'll never want to make another trip to the cleaners again.  So give us a call or sign up online and come see the Nu Yale difference today!

A few things to consider before your big wedding day.

As a your local wedding gown cleaning and preservation specialist, I’ve been hearing many brides ask questions about how to best care for their gown to ensure it looks the best on their wedding day.   So here’s some tips from the professional.

Storage:  Take your bridal gown out of the garment bag if the bag is plastic and hang your bridal gown where it will be safe from children or pets. Wrap it in a clean sheet to protect it from light and dust.

Traveling:   The easiest method is to have a wedding gown specialist like us press, hand steam, and stuff your gown with tissue so it can travel safely, and we can make those little repairs to loose beads or hanging threads, too.

FREE!  When you pre-purchase your wedding gown preservation from us or any member of the Association of Wedding Gown Specialist you receive a free pressing!

At Nu Yale Cleaners, we have been a long time member of the Association of Wedding Gown Specialists.  We have certified & trained specialists on site to clean and preserve gowns backed by a 100% international guarantee.  So trust us with your gown and come see the Nu Yale difference today!