Yelp comment: Your questions answered.

We recently had a Yelp review that brought up several common dry cleaning questions consumers still have.  One addressed for our New Albany, IN store came from Tayiti C. of Buford, GA posted on 8/31.

In her review she believes all dry cleaning is done with toxic chemicals and your dry cleaning needs to be aired out after pick up.

Answer:  Over 80% of cleaners still use a chemical called PERC that is carcinogenic and slowly being banned by EPA.  If your dry cleaning comes back with a "perfumy" odor, then your dry cleaner is not filtering their solvent properly and cleaning your garments in dirty solvent.  Think of taking a bath in water used by the previous person.  Yuck!

Even some of the alternative dry cleaning processes cleaners switching from PERC have used, such as Hydrocarbon (petroleum based solvent) and GreenEarth, still make sacrifices in cleaning quality and hydrocarbon is not environmentally friendly.

First, we are the only cleaners in Kentuckiana to use a truly Green dry cleaning process our, Glacier Dry Cleaning.  Our process uses an environmentally friendly biodegradable cleaning solvent that is safe for you and the environment.  Our process uses no heat, leaves no odor in clothes, and has been proven to clean better than any current dry cleaning process on the market, (even PERC!).


Her second question is regarding practice of upcharges by dry cleaners.

Answer:  Almost all dry cleaners upcharge for material and designer brands.  This extra cost is for the extra labor, skill, and complexity in processing the garment.  For instance, her garment was made of silk.  Silk is a very delicate garment that requires extra labor and skill in cleaning and pressing the garment.  Dye's in silk can be very unstable and can also make any spot stain removal a challenge.


Hope this is informative.
Nu-Yale Cleaners

Ugg Boot Cleaning? Yes, we do that!

It's been a while and we are a little behind on keeping up on this whole blogging thing.  Probably because we are much better garment care professionals than writers. :)

This is the time of year we receive more Ugg boots to clean the water and salt stains from the harsh winter weather season.  Let Nu-Yale Cleaners give your Ugg’s the care they deserve and keep them looking like new.  Our in house shoe and Ugg cleaning specialist can professionally clean, condition, and restore them to like new.  As a family owned business since 1956, we have years of experience in a full range of garment care needs. 

The Uggs we receive are cleaned in house by hand inside and out.  We even have the ability to restore color via restoration and dying.  Want to protect them of water stains? We apply a water proofing and stain repellent solution to all our Uggs to help keep them looking good and long lasting.  So why replace when you can clean and restore your Uggs to like new condition before and after the winter season.  Come to your nearest Nu-Yale Cleaners today!

New Madison, IN Store!

It's been awhile since I've had the chance to update our Blog.  I'm not a full time blogger or even social media person and like many small business managers, have "many hats to wear".  I thought it would be a good time to update everyone on our new Madison, IN store opened in January 2012.  As rumors spread in late 2011 that Madison, IN only Dry Cleaners was closing up, the mayor contacted us about opening in town.  We had to act fast but in just two months, we were open for business!

We purchased the house and retail unit located on "the hilltop" at 1605 Clifty Drive.  We made minor repairs/renovations to the brick house and moved into that unit because it was in better shape.  Our plans were to fully renovate the retail building and move into the retail building once complete.  The renovation would include convenient features such as a drive thru, and 24 hr locker pick up access.  Below are a few pictures of the construction progress and our new sign at the property.  The town has responded well to us being there and we are also a member of the Madison Chamber of Commerce to help further support the local community.

This year, we plan to continue to finish work on the retail unit and eventually move.  We have also started a Wednesday and Saturday Free Pick Up & Delivery route service for Madison residents.  This route will be service by Madison, IN resident and one of route drivers, Matt Johnson.  You can call Matt anytime to start your route service at 812-599-0930 or sign up at www.nuyale.com

What can I do if I'm too busy during the holidays to make trips to the dry cleaners?

Solution:  Check and see if your cleaners offers a FREE pick up and delivery route service to your home/office.  It's a strange concept to some, so I thought I'd answer a few common questions I receive about our route service.

1.  When do you come by for pick up/delivery?

Depending on your location, we follow a Monday & Thursday or Tuesday & Friday schedule.

2.  Do I have to be home for delivery?

No.  We provide you with 2 garment bags and a clear door hang for your front door. 

3.  Should I worry about my clothes being taken?

No.  This has not been an issue for us or thousands of cleaners across the country. 

4.  Do I need to call you for a pick up?

No.  We will always be by 2X a week whether you have soiled garments or not.

5.  How do I sign up for this free service?

You can sign up at www.nuyale.com or give us a call at (812) 285-7400.

At Nu Yale Cleaners, we are committed to saving you time and money with your dry cleaning.  Once you try our free route service, you'll never want to make another trip to the cleaners again.  So give us a call or sign up online and come see the Nu Yale difference today!

Getting to know Nu Yale Cleaners!

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