We recently had a Yelp review that brought up several common dry cleaning questions consumers still have. One addressed for our New Albany, IN store came from Tayiti C. of Buford, GA posted on 8/31.
In her review she believes all dry cleaning is done with toxic chemicals and your dry cleaning needs to be aired out after pick up.
Answer: Over 80% of cleaners still use a chemical called PERC that is carcinogenic and slowly being banned by EPA. If your dry cleaning comes back with a "perfumy" odor, then your dry cleaner is not filtering their solvent properly and cleaning your garments in dirty solvent. Think of taking a bath in water used by the previous person. Yuck!
Even some of the alternative dry cleaning processes cleaners switching from PERC have used, such as Hydrocarbon (petroleum based solvent) and GreenEarth, still make sacrifices in cleaning quality and hydrocarbon is not environmentally friendly.
First, we are the only cleaners in Kentuckiana to use a truly Green dry cleaning process our, Glacier Dry Cleaning. Our process uses an environmentally friendly biodegradable cleaning solvent that is safe for you and the environment. Our process uses no heat, leaves no odor in clothes, and has been proven to clean better than any current dry cleaning process on the market, (even PERC!).
Her second question is regarding practice of upcharges by dry cleaners.
Answer: Almost all dry cleaners upcharge for material and designer brands. This extra cost is for the extra labor, skill, and complexity in processing the garment. For instance, her garment was made of silk. Silk is a very delicate garment that requires extra labor and skill in cleaning and pressing the garment. Dye's in silk can be very unstable and can also make any spot stain removal a challenge.
Hope this is informative.